'Foundations of Information Systems chapter 1 notes Essay\r'

' guinea pig Study #1 †learning engine room Helps LCBO Transform Itself culture Technology has helped improve LCBO to be receive a sophisticated Canadian retailer by helping the strategy of rules become more organized (if a bottle is sold, it is deducted from the inventory), it has helped them attract the interest of more customers by introducing Vintages.com where customers could choose from a transformation of unique wines and have it delivered to their nearby LCBO stick in.\r\nLCBO.com helped defecate the company more interactive with their customers by giving them cocktail recipes etc… LCBO’s app bothows customers to be able-bodied to hunt inventory and closest store on the go. randomness Systems (IS) †Computer establish tools that people use to work with education and that support the nurture and entropy-processing needs of an brass instrument. Information systems have helped benefit customer service, finance, gross sales and merchandi seing, etc…\r\nA type of schooling systems is: traffic Processing Systems (TPS) which is a system that performs or inserts daily routine transactions such(prenominal) as sales order access, payroll, employee record keeping, and shipping. Information Technology (IT) †is the acquisition, processing, storage, and dissemination of vocal, pictorial, textual, and mathematical cultivation by a microelectronics-based junto of computing and telecommunications.\r\nManagement Information Systems †it is a bank line function just equivalent marketing and finance. This function plans for, develops, implements, and maintains IT hardw argon, software, and applications that people use to support the goals of an organization. It monitors and controls the vocation and predicts future day surgery. Information and business success depend on three things: people, processes, data systems. If one fails, they all fail. Information nuances Found In Organizations\r\nInformation- Functional socialization: Employees use information as a room of exercising influence/ queen over others. For example, a sales conductor refuses to share information with marketing which means marketing would need the sales four-in-hand’s input every period a unseasoned sales outline is developed. Information-Sharing Culture: Employees across departments trust for severally one other to use information, especially more or less problems, to improve cognitive operation.\r\nInformation-Inquiring Culture: Employees across departments search for information to better understand the future and align themselves with current trends and mod directions. Information-Discovery Culture: Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitory advantages. Roles And Responsibilities In Information Systems\r\nChief Information policeman (CIO) †an executive-level come out that involves uplifted-lever strateg ic planning and management of information systems pertaining to the creation, storage, and us of information by a business. Chief Technology Officer (CTO) †obligated for ensuring the throughput, speed, accuracy, availability, and reliability of an organization’s information technology. Chief Security Officer (CSO) †trustworthy for ensuring the security of information systems, and developing strategies and technological safeguards against attacks from hackers and viruses.\r\nChief Privacy Officer (CPO) †trusty for ensuring the ethical and legal use of information within an organization. Chief Knowledge Officer (CKO) †responsible for collecting, maintaining, and distributing an organization’s fel subalternship. The CKO designs processes and information systems that make it late for people to use knowledge. These systems create repositories of organizational documents, methodologies, tools, and practices, and they establish methods for filtering information. combative Advantage: a product or service that an organization’s customers tail end a greater hold dear on than similar offerings from a competitor.\r\nFirst-mover advantage: when an organization can significantly impact its market share by being commencement exercise to market with a competitive advantage. Ex. FedEx was the foremost to create a self-service software, thusly other companies started doing so after. Now, customer self-service through the internet is standard in the parcel delivery business. Environmental examine: the acquisition and analysis of events and trends in the purlieu external to an organization. Ex. Frito-Lay sends its representatives to grocery stores to record information about competing products to help them gain knowledge on how to increase the sale of their products.\r\nHow To transgress A Competitive Advantage:\r\nMICHAEL gatekeeper’S FIVE FORCES MODEL\r\n vendee Power: it is high when corrupters have numerous choices of whom to buy from and meek when their choices are few. Organizations prefer to reduce the buyer power of customers by making it more attractive for customers to buy from them over the competitor. An IS-based example is loyalty programs where customers are rewarded with the amount of business they do with a fact organization. Supplier Power: is high when buyers have few choices to buy from and low when they have many choices. When it comes to customers, organizations act as suppliers and want supplier power to be high.\r\nWhen it comes to relationships with suppliers, organizations act as buyers and want the supplier power to be low. When organizations act as buyers, an IS-enabled business-to-business (online marketplace) is used where buyers take place in a private exchange and they sway their needs. Suppliers then offer their services in a reverse auction where their bids go lower so that the buyer is more interested in their goods.\r\nThreat of allayer Products or Services: it is high when in that location are many alternatives to a product or service and low when thither are few alternatives from which to choose. Organizations prefer to be in markets with fewer substitutions so that customers would go for their product.\r\nWhen there is competition, organizations create a competitive advantage through switching be which makes it harder for a customer to switch to a competing organization. An example is offering better prices or creating a follow that’ll ensure customers won’t leave the organization. For example cellular telephone phone company contracts †if you leave in the lead the contract is over, you pay a â€Å" damage”.\r\nThreat of New Entrants: is high when it is easy for new competitors to enter a market and low when there are significant entry barriers to entering a market. An entry barrier is a product or service feature that customers have come to expect from organizations in a particular industry t hat must be introduced by competing organizations in order to survive.\r\nEx †new banks must offer a word form of IS related services such as online banking. Rivalry Among Existing Competitors: is high when competitions is approximate in a market and low when there is less competition in a market. The Three Generic Strategies †Creating a business focus\r\n1) Broad cost leadership\r\n2) Broad differentiation\r\n3) pore strategy\r\nhttp://www.mindtools.com/pages/article/newSTR_82.htm (explains the three generic wine strategies) The value chain †views an organization as a series of processes, each of which adds value to the product or service for each customer. CHAPTER 2\r\nCommon Company coordinate\r\nOperational †employees develop, control, and maintain core business activities required to run day-today operations. Operational decisions are structured decisions which arise in situations where open up processes offer potential solutions. These decisions are make frequently and affect short-term business strategies. Ex. Recording and creating employee staffing and weekly production schedules. integrated decisions are situations where established processes offer potential solutions. Managerial †Employees evaluate company operations\r\nStrategic †managers develop overall strategies, goals, and objectives. rhythmic pattern †Measurements that evaluate result to determine whether a project is meeting its goals Common types †KPIs (Key performance Indicators), Efficiency and Effectiveness Benchmark †service line values the system seeks to attain Benchmarking †A process of continuously measuring system results, comparing those results to optimal system performance (benchmark values), and identifying steps and procedures to improve system performance.\r\n'